Enterprise SaaS Companies to Know
If you’re like us, you are in love with the concept and benefits of software tools that are delivered on-demand. Web-based technology that is considered “Software-as-a-Service” or “on-demand” means that you access it via the Web and that the software vendor takes care of all the heavy lifting and maintenance, making sure you have the best peformance and experience, without the IT hassles. This means no hardware, no maintenance, no lock-in contracts, regular updates to the software without requiring anything from the IT department
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…and thanks to SalesForce.com and it’s campaign against traditional software implementation, the concept has become well-known in the enterprise.
Of course, we must beware the bait-and-switch of so-called “SaaS” solutions which are really no more than traditional software hosted on a remote server without any real on-demand benefits for the customer.
Why do we non-IT folks think on-demand software is so lovely? Because we can put on-demand tools to use right away, rather than waiting for a year-long implementation. Because we have the flexibility to turn it on or turn if off without a lot of associated costs. Because we don’t have to get sign-off from our IT staff, or burden them with maintaining it. In short, we love on-demand software because it lets us focus on getting our work done rather than wrangling software.
If your organization is looking for on-demand answers for enterprise tools, you might want to check out these companies and their products:
For social customer support – HelpStream
For sales intelligence – InsideView
For recruiting software – Newton Software
For customer relationship management – SalesForce
For talent management & business execution – SuccessFactors
Any favorites we should know about? Leave a comment with your suggestion! Still confused about the benefits of SaaS/on-demand software? Let us know that, too.
Hi,
I am curious how people who have been involved with the purchase of SaaS products conducted research online. If you have ever been involved in the purchase of business software, please take this short, 8 QUESTION survey. A summary report of the findings will be provided to you. Thanks!
http://www.surveymonkey.com/s/DQLTGPG
How can I tell if a company that has an SaaS offering is a bait and switch rather than a true on demand? My small company is considering using a human resource management company that says their product is a SaaS but I’m worried about pulling the trigger and then regretting it since it’s not a big name company. Thanks for any help/guidance you might provide.
Great question – we’ve actually covered a few topics along these lines, you can find them here or here. This comment has inspired an upcoming post with more details to answer your question, so feel free to check back soon.