Major Healthcare System Implements SaaS PPM Technology

What do you get when you combine SaaS with project management? The answer: a strong and flexible solution to manage projects across large organizations.

Sisters of Mercy Health System, one of the nation’s largest healthcare systems that stretches across seven-states with 37,000 employees, uses SaaS-based Daptiv PPM to manage its Enterprise Project Office (EPO). With the SaaS-based PPM tool, Mercy’s EPO has improved decision-making, optimized resource allocation and streamlined inefficient processes. All this has lead Mercy to save tremendous time and resources across each of its 26 acute care hospitals.

According to Scott Arnold, VP of EPO at Mercy, before Daptiv PPM, the organization “lacked the visibility into [its] project portfolio and struggled to allocate the right resources at the right time.” The introduction of more efficient PPM processes has allowed Mercy to uncover new resources and apply them to different departments to improve the entire organization.

Why Saas? Why Daptiv?

The ongoing debate about the future of IT in the enterprise centers on the place that SaaS solutions have in PPM and other critical processes. Mercy is among a growing group of major organizations that have made the switch to SaaS technologies rather than coping with the burden of on-premise solutions. SaaS solutions continue to provide unique abilities for easy integration, adaptability and feature that make the switch from on-premise to SaaS quick and easy.

According to Mercy’s Manager of Project Management, Jay Carter, the heathcare provider is enthusiastic about Daptiv PPM’s ease of use and flexibility to meet specific business needs. The SaaS provider teamed with Mercy to configure its PPM solution to Mercy’s specific processes for project intake, project scheduling and project management. Mercy also tapped Daptiv Work Intelligence to build real-time reports and dashboards and merge its PPM solution with existing business tools such as their time-tracking system.

The future of SaaS in the enterprise looks bright, and the applicability for PM technologies is a breath of fresh air for heathcare and nearly all other industries and departments.